Privacy Policy

Effective Date: October 31, 2023


Catholic Charities USA (“CCUSA,” “we,” “us” or “our”) provides the CCUSA website (“Website”) to you (“You” or “User,” collectively “Users”). This Privacy Policy applies to the collection of personal information by CCUSA through and any sub-domains thereof (each of which constituting a part of the Website). By using the Website, you acknowledge you have read and understood the terms and conditions of this Privacy Policy. If you do not agree to the terms and conditions of this Privacy Policy, please do not use the Website.

Your use of the Website is also governed by our Terms of Service.

Information Collected

CCUSA may collect personal or aggregate information about Users of the Website. Personal information includes, for example:

CCUSA agrees to maintain the confidentiality of personal information in accordance with the exceptions described herein.

Aggregate information is non-personally identifiable or anonymous information about Users, such as but not limited to the frequency that certain webpages are accessed by Users and the amount of time spent on individual webpages or sections of the Website, the number of visits to the Website by Users, types of browsers used by Users, cookie preferences and search terms entered by Users. Aggregate information is used in a collective manner, and no single person can be identified by the compiled information.

Use of Information Collected

We use the information we collect from you for the following purposes:

Collection and Use of Information from Children

In accordance with COPPA, CCUSA does not knowingly request or solicit personal information from anyone under the age of 13 without prior verifiable parental consent and so does not intentionally collect personal information from children in violation of COPPA. However, if CCUSA receives actual knowledge that it has collected such personal information without the requisite and verifiable parental consent, CCUSA will delete that information from the Website as quickly as is reasonably practical.

Sharing and Disclosure of Personal Information

From time to time, CCUSA may be required to disclose personal information in response to a valid court order, subpoena, government investigation or as otherwise required by law, or if CCUSA reasonably believes that a User has committed unlawful acts or acts that may endanger the health or safety of another User or the general public. CCUSA also reserves the right to report to law enforcement agencies any activities that CCUSA, in good faith, believes to be unlawful.

CCUSA may also disclose personal information with third-party service providers, agents or independent contractors who help us maintain our Website and provide other administrative services to us.

If you make a donation, we share your personal information with unaffiliated third parties, such as our payment processor, necessary to fulfill your donation.

Finally, we may share your personal information in the course of any direct or indirect reorganization process including, but not limited to, mergers, acquisitions and sales of all or substantially all of our assets.

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies and Other Similar Technologies

As indicated above, CCUSA may use cookies to enhance your experience while visiting the Website. A “cookie” is a small piece of data that is sent to your web browser from CCUSA’s web server (or a third-party server hosting content published to the Website) and is stored on your computer’s hard drive. Cookies are used to collect information about Users to make web-surfing easier (e.g., by saving your passwords or personal preferences and to ensure that you do not see the same ads repeatedly). We, or third parties, may use session cookies or persistent cookies. Session cookies only last for the specific duration of your visit and are deleted when you close your browser. Persistent cookies remain on your device’s hard drive until you delete them or they expire. Different cookies are used to perform different functions.

We use analytics cookies to measure how you interact with our Website and to improve your user experience. In particular, we use Google Analytics. To learn more about Google Analytics privacy practices and opt-out mechanisms, please visit the Google Analytics Security and Privacy Principles page at Google also provides a complete privacy policy and instructions on opting-out of Google Analytics available at

There are several ways to manage cookies. If you do not wish to allow the use of cookies, you may configure your web browser to refuse to accept cookies. However, note that doing so may cause some areas of the Website to lose functionality.

This site is being monitored by one or more third-party monitoring software(s) and may capture information about your visit that will help us improve the quality of our service. You may opt-out from the data that is collecting on your visit through a universal consumer options page located at


We provide you the opportunity to opt-out of marketing communications by clicking the “unsubscribe” link in email communications or by contacting us using the contact information provided below. We will process your request as soon as possible in accordance with applicable law, but please be aware that in some circumstances you may receive a few more messages until the unsubscribe is processed.

Additionally, we may send you information regarding our Website and services, such as information about changes to our policies and other notices and disclosures required by law. Generally, Users cannot opt out of these communications, but they will be primarily informational in nature, rather than promotional.

Third-Party Links

Our Website contains links to other sites. We are not responsible for the privacy practices or content of such other sites. If you have any questions about how these other sites use your information, you should review their policies and contact them directly.

Notice Regarding Public Posting Areas

Please note that any information you include in a message you post to any chat room, forum or other public posting area is available to anyone with internet access. If you do not want people to know your email address, for example, do not include it in any message you post publicly. PLEASE BE EXTREMELY CAREFUL WHEN DISCLOSING ANY INFORMATION IN CHAT ROOMS, FORUMS AND OTHER PUBLIC POSTING AREAS. WE ARE NOT RESPONSIBLE FOR THE USE BY OTHERS OF THE INFORMATION THAT YOU DISCLOSE IN CHAT ROOMS, FORUMS AND OTHER PUBLIC POSTING AREAS.


We implement reasonable security measures to ensure the security of your personal information. Please understand, however, that no data transmissions over the internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us, and you should understand that any information that you transfer to us is done at your own risk. If we learn of a security systems breach, we may attempt to notify you electronically so that you can take appropriate protective steps. By using our Website or providing personal information to us, you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of the Website. We may post a notice via our Website if a security breach occurs. We may also send an email to you at the email address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.

International Data Transfers

CCUSA is based in the United States. If you choose to provide us with personal information, please understand that your personal information may be transferred to the U.S., and we may transfer your personal information to our affiliates and subsidiaries or to other third parties, across borders, and from your country or jurisdiction to other countries or jurisdictions around the world. If you are visiting from the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring your personal information to the U.S. and other jurisdictions that may not have the same data protection laws as the EU. We put in place appropriate operational, procedural and technical measures in order to ensure the protection of your personal information. You acknowledge you understand that by providing your personal information: (i) your personal information will be used for the uses identified above in accordance with this Privacy Policy; and (ii) your personal information may be transferred to the U.S. and other jurisdictions as indicated above, in accordance with applicable law.

Your California Privacy Rights and How We Respond to “Do Not Track” Signals

California Civil Code Section 1798.83 permits Users who are California residents to request certain information, once a year, regarding our disclosure of personal information to third parties for their direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.

Changes to This Privacy Policy

We reserve the right to change this Privacy Policy from time to time. When we do, we will also revise the “Effective Date” at the top of this Privacy Policy. If we make material changes to the Privacy Policy, we will notify you by placing a prominent notice on our websites and/or via email at the email address we have on file for you. We encourage you to periodically review this Privacy Policy to keep up to date on how we are handling your personal information.

Contact Us

If you have any questions, comments or concerns about our privacy practices or this Privacy Policy, please contact us at:

Catholic Charities USA
2050 Ballenger Ave., Suite 400
Alexandria, VA 22314
(703) 549-1390