Case Manager I – Employment (Bilingual)

Hours per Week: 40

Starting Hourly Rate $24.14

Primary Office: Woodbridge

1 day Hybrid after 90 days training.

Position Description

The Employment Specialist of Catholic Charities Diocese of the Arlington (CCDA), Migration and Refugee Services (MRS), assists and prepares both refugees and asylees to become self-sufficient through employment in the shortest time possible under the Refugee Social Services Employment Program (RSSEP). He or she is responsible to fulfill all contractual requirements of a state-funded grant and meet outcome goals.

Primary Responsibilities

Empowers refugees and other qualified immigrants to achieve earliest possible economic independence and integration into their new communities.
Connects refugees with job opportunities and provides case management for needed support to address and remove barriers to self-sufficiency.
Conducts intake, assessment, and program orientation for clients; develops individual employment plans for eligible clients.
Prepares clients for entering the workforce within 90 days of arrival and for progressing in the workforce through a continuum of services.
Enrolls job seekers into ESL classes. Assists with accessing vocational and professional short-term trainings to increase employability.
Maintains positive relationships with clients, employers and training providers.
Educates refugees about the resources available within their community and makes appropriate referrals as needed including benefits through the VA Department of Social Services and case management.
Educates clients and employers about legal documentation required for work; provides referrals to clients for adjustment of status, and naturalization.
Provides all services within the required timelines and monitors clients’ progress. Documents clients’ employer, job title, hourly wage, benefits offered, and addresses any adjustment issues.
Follows all policies and procedures.
Willingness to uphold Catholic moral and social teaching in the workplace.

Documentation and Reporting

Reports to supervisor for submission of statistics and required data.
Prepares program reports n timely manner.
Ensures accurate and up-to-date reporting in VA Newcomer Information System (VNIS).
Maintains all required eligibility documentation for clients, performs accurate inputs and updates of client data into agency databases and documents services in case notes.
Prepares and maintains case files for internal and external audits.
Reports any incidents regarding safety and security of clients.

Qualifications & Skills:

Excellent oral and written communication skills in English.
Required: Bilingual in English and one other language spoken by clients – Spanish, Dari, Pashtu, Arabic, Amharic.
Must be sensitive to the service population’s culture and must have the ability to communicate in a culturally competent manner.
Must be proactive and create a cooperative and positive relationship with clients and US Ties
Must be able to assist clients to solve difficult problems under pressure.
Must be able to consistently work towards self-sufficiency with all clients and reflect the mission and the goals of Catholic Charities with minimal day-to-day supervision.
Attend regular supervision meetings, case consultations, and assist with the development of crisis mitigation strategies.
Able to keep informed of the social services policies and practices in all counties and localities where clients are resettling.
Flexible to work irregular hours.
Proficient in Microsoft Word and Office products.

Knowledge, Skills, and Abilities

Bachelor’s degree
2 years relevant work experience
Effective communicator
Knowledgeable about local job market, labor market trends, and hiring process.
Train clients and volunteers
Be able to assess clients for job readiness and make suitable job matches; assist with completion of job applications and help with preparation for job interviews.
Set up and accompany clients to job fairs, hiring events, and job interviews, connect clients to career development opportunities and help professionals to understand required credentials and re-licensing.
Networking and relationship building skills.
Serve as a positive role model and exhibit strong problem-solving skills.
Flexible to work irregular and extended hours.
Proficient in Microsoft Office products (Word, Excel, PowerPoint), Constant Contact, Survey Monkey, LinkedIn and Facebook.

Please note: Must possess a valid driver’s license, have a good driving record, have at least three years of driving experience, and be willing to transport clients in agency vehicles.

Benefits: Vacation, Sick, Paid FML*, 16 paid holidays in 2024, Medical, Dental, Vision, Pension, Employee Assistance Program, Diocesan Tuition Reimbursement* K-12. Closed between Christmas and New Years. *

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Job Title: Case Manager I – Employment (Bilingual)
Agency: Catholic Charities Diocese of Arlington
Posted On: April 11, 2024

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