Case Manager I – School Liaison 

Ministry: Newcomers –  Migration & Refugee Services

Primary Office: Fredericksburg

Hours per Week: 40

Starting Salary: $24.14 hourly (nonexempt)

Telework Available: Hybrid 1 day after 90 days of training

Position Description

The School Liaison of the Catholic Charities Diocese of Arlington (CCDA), Migration and Refugee Services Program (MRS), assists refugee students in all applicable geographical areas under the Virginia Refugee Student Achievement Project (VRSAP). The CCDA MRS School Liaison works closely with the program manager to ensure that students receive needed assistance in all areas of their life, with a focus and emphasis on academics. The CCDA MRS School Liaison also provides orientation on the U.S. school system to refugee parents.

Position Responsibilities

  • Enrolls students in school after arrival including testing and school registration appointments, assisting with the completion of school physicals, and immunizations as needed.
  • Provides new families with orientation to school system, providing language-appropriate resources to insure clear communication.
  • Organizes and facilitates VRSAP activities such as the annual banquet and other student activities.
  • Monitors academic progress of students by obtaining teacher progress reports, ESOL levels, attendance reports, guidance counselor evaluations, and grades.
  • Assists with matching students to existing tutoring resources (volunteers, community centers, school programs) in their neighborhood areas.
  • Assists with recruiting and training volunteer tutors. Assists with guiding prospective volunteers through the application and screening process including background checks and VIRTUS training.
  • Monitors tutors to ensure they are addressing academic needs of students. Provides updates on volunteer and student progress and activities.
  • Educates school personnel about refugee students and issues facing them (as well as cultural considerations).
  • Orients new families to the school system, providing language-appropriate resources to insure clear communication.
  • Maintain regular contact and communication with schools (and school clinics) and parents regarding refugee student health concerns.
  • Encourage refugee parents to become more involved and play an active role in their children’s education.
  • Conduct collaboration meetings regarding student concerns.
  • Maintain refugee student database to track participating students, date of arrival, school name and grade level.
  • Other duties as assigned.
  • Qualifications & Skills
  • Knowledge of refugee resettlement preferred.
  • Must be able to communicate effectively in writing and verbally both internally, and to clients and external agencies.
  • Must be able to represent Catholic Charities/MRS at conferences, trainings, and meetings in the community, particularly within the school system.
  • Familiarity with area Public Schools.
  • Must be a proactive team player and create a cooperative and positive relationship with colleagues, clients, and US Ties.
  • Proficient in Microsoft Word and Office products.
  • Must have a valid driver’s license, 3 years of driving experience and be willing to transport clients in CCDA agency vehicles

Education and Experience

  • Bachelor’s degree
  • 3 years relevant work experience


Vacation, Sick, Paid FML*, 16 paid holidays in 2024, Medical, Dental, Vision, Pension, Employee Assistance Program, Diocesan Tuition Reimbursement K-12. Closed between Christmas and New Years.

Physical Demands

Sitting for periods of time and some light lifting up to 25 lbs.

Job Title
Case Manager – School Liaison
Catholic Charities Diocese of Arlington
Posted On
April 16, 2024