Safety Coordinator
Colorado Springs, CO
Position Summary
At Catholic Charities, we offer more than a job; we provide a meaningful way to contribute to the health of our community. We serve people who are experiencing poverty, crisis, and instability, and joining our team means embarking on a fulfilling journey with deep purpose.
We’re looking for a Safety Coordinator!
Are you passionate about delivering exceptional customer service in a dynamic, culturally diverse environment? Do you have the skills in strength-based crisis management and de-escalation crucial for this role? Do you excel in team collaboration, manage data effectively, and possess a self-starter’s drive? If so, we want to hear from you!
Responsabilidades clave:
- Assist clients in navigating services and accessing resources.
- Engage in strengths-based crisis intervention and de-escalation.
- Conduct safety checks to maintain a secure environment.
- Enter and manage client data, referrals, and service interactions.
- Coordinate and supervise meal services and program activities.
Key Qualifications:
- High School diploma or GED; customer service or human services experience preferred.
- Familiarity with crisis intervention techniques is a plus.
- Proficient in Microsoft Office and adaptable to new technologies.
- Strong interpersonal, communication, and problem-solving skills.
What We Offer:
- A supportive and collaborative work environment
- On-the-job training
- A comprehensive benefit package including health and wellness, retirement, and generous paid time-off.
If you have exceptional customer service skills, strengths-based crisis management abilities, and a collaborative spirit, we encourage you to apply!
Essential Duties
Campus/Services Navigation
- Assess
- Listen to clients and be receptive to concerns or questions they may have.
- Determine the best place to start with regard to client needs.
- Guía
- Guide clients to appropriate appointments and services, ensuring they know where to go depending on their needs.
- Connect clients to appropriate campus staff and communicate to staff any necessary information to assist with access to services.
- Make appropriate connections to internal services and appropriate referrals to external resources.
- Refer
- Support with referrals to other departments within the agency and within the community, and ensure referrals are tracked appropriately.
Strengths-Based Crisis Intervention
- Training – Engage in ongoing training around strengths-based crisis intervention, along with other training relevant to the position and the programs it supports.
- Prevention – Monitor the safety of the building and service environment and resolve issues that may trigger behavioral escalation or harm.
- Plan for potentially disruptive scenarios.
- Inspection – Perform safety sweeps of the property and company vehicles to include opening and closing safety checks of all door’s windows and vehicles.
- Intervention – Intervene in a strengths-based way when disruptive behaviors are triggered or escalate. Match the appropriate tool with the behavior to effectively de-escalate high-risk situations.
- Resolution – Ensure that incident information is tracked correctly. Set appropriate expectations after crises occur, debrief as a team, and support solutions that promote repair, reintegration, and prevention of similar crises in the future, to the extent possible.
Program Support
- Enter data regarding client information, referrals made, and services offered in collaboration with management and program staff.
- Assist with making meal cards at the client services desk during mealtimes.
- Assist with tracking the clients who come for meals at the check-in station.
- Log internal and external referrals made.
- Coordinate and supervise weekend meal service at Marian House Kitchen. Supervise unpaid staff to assure effective use of resources and provision of meal service. Oversee the donation receiving area on the weekend, including proper receipt and holding process for donations.
- Monitor client winter warming program to ensure a safe environment for clients to obtain a warm safe environment during the winter months.
- Change messaging daily on the Sponsor A Day sign (the use of a ladder is required).
Education/Experience
- High School diploma or GED.
- Previous experience in customer service or human services preferred.
- Experience in crisis intervention a plus.
Competencies
- Excellent customer service skills.
- Ability to learn and contribute to service processes.
- Proficient in Microsoft Office including Word, Excel, Power Point, and Outlook. Must be receptive to adoption and application of new and innovative technologies and platforms.
Requirements
- Demonstrated self-starter and ability to collaborate effectively within a team, work independently, efficiently, and multitask in a fast-paced environment managing multiple priorities.
- Must possess a high level of professionalism and integrity.
- Demonstrated ability to apply culturally appropriate skills in interactions with clients, co-workers, volunteers, partner agencies, and other community members in a respectful manner.
- Excelentes habilidades de comunicación (verbal y escrita), resolución de problemas, escucha y relaciones interpersonales, con capacidad para establecer y mantener relaciones laborales positivas.
- Ability to learn strengths-based intervention techniques and intervene in high-risk scenarios.
- Ability and willingness to work within the established structure of This Great Company.
- Ocasionalmente se requieren noches y fines de semana para acomodar reuniones y eventos especiales.
Work Environment
- A majority of the assigned duties are performed in an office environment.
- El empleado está sometido a condiciones ambientales tanto interiores como exteriores.
- Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of this position.
This description is not intended, and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with this job. It is intended to be an accurate reflection of the principal job elements essential for making compensation decisions.
Compensation
The salary for this position is $20.28/hour.
Salary is determined based on the applicant’s incoming skills and experience, and the budget at time of hiring.
Position Classification
- No exento
- Jornada completa: 40 horas semanales.
- Schedule: Must be flexible to work an 8-hour shift between the hours of 6:00 am – 5:00 pm Sunday – Saturday. Employee will receive two days off each week, but schedule may vary to support the needs of a small team.
Beneficios
- Licencia remunerada
- 17 días festivos (aproximadamente) al año
- 15 days of Discretionary Time Off (DTO) during your first year, increasing with seniority.
- ¡Tu cumpleaños!
- Health & Wellness Benefits
- Programa de Asistencia al Empleado
- Seguro dental
- Seguro médico
- Seguro oftalmológico
- $2,000 Dependent Life Insurance for spouse and each eligible child
- Protección de ingresos
- Seguro por incapacidad temporal después de 30 días de empleo
- Seguro de incapacidad permanente tras 6 meses de empleo
- Workers’ Compensation Insurance
- Seguro de vida
- Seguro de vida temporal/AD&D (muerte accidental y desmembramiento) por valor de 50 000 dólares.
- Retirement Benefits
- Plan de pensiones (6 % del salario más intereses) con un 20 % de derechos adquiridos tras cada año de servicio.
- 403(b) Anualidades con impuestos diferidos (TDA)
- Qualified Employer for Public Service Loan Forgiveness
Equal Employment Opportunity
Catholic Charities se rige por los principios de igualdad de oportunidades en el empleo. Prohibimos la discriminación ilegal contra los solicitantes o empleados por motivos de edad (mayores de 40 años), raza (incluidas las características históricamente asociadas a la raza, como la textura y la longitud del cabello, los peinados protectores), color, origen nacional o ascendencia, expresión de género, sexo, orientación sexual, identidad de género, expresión de género, religión, credo, origen nacional, embarazo, parto o cualquier condición relacionada, discapacidad, estado civil, condición militar, información genética o cualquier otra condición protegida por las leyes federales, estatales o locales aplicables. Esta prohibición incluye el acoso ilegal basado en cualquiera de estas clases protegidas. El acoso ilegal incluye conductas verbales o físicas que tengan el propósito o el efecto de interferir sustancialmente en el rendimiento laboral de una persona o de crear un entorno de trabajo intimidatorio, hostil u ofensivo.
Applicants and employees need not be Catholic. However, all employees are governed by Canon Law or the teachings of the Catholic Church.
Este empleador participa en E-Verify y proporcionará al gobierno federal la información de tu formulario I-9 para confirmar que estás autorizado a trabajar en EE.UU.
PI285552931
- Job Title
- Safety Coordinator
- Agency
- Catholic Charities of Central Colorado
- Posted On
- June 30, 2026